Pentra Privacy Policy

1. Information We Collect

• Account registration details

• Professional contact information

• Usage data and platform interactions

• Technical system information

• Penetration testing metadata

• Payment and billing information

2. How We Use Your Information

• Provide and improve our platform services

• Process payments and manage accounts

• Communicate platform updates and support

• Enhance user experience

• Develop and refine AI capabilities

• Ensure platform security

3. Data Protection Measures

• End-to-end encryption for all stored data

• Secure cloud and on-premise hosting options

• Regular security audits

• Access controls and multi-factor authentication

• Anonymization of aggregate usage data

4. Data Sharing Practices

• No selling of personal or client data

• Limited sharing with necessary service providers

• Aggregate, anonymized data may be used for product improvements

• Compliance with legal requirements when mandated

5. User Data Rights

• Right to access personal information

• Right to request data deletion

• Option to export all personal and testing data

• Ability to modify account information

• Opt-out of non-essential communications

6. Confidentiality Commitment

• Strict confidentiality for all penetration testing data

• Client vulnerability information treated as strictly confidential

• No disclosure of testing results without explicit user permission

7. Cookie and Tracking Policy

• Minimal, essential cookies for platform functionality

• Option to disable non-essential tracking

• Transparent about data collection methods

8. International Data Transfers

• Compliance with GDPR, CCPA, and other international data protection regulations

• Appropriate safeguards for cross-border data transfers

9. Data Retention

• User data retained only while account is active

• Optional data deletion upon account termination

• Mandatory data purging after specified periods

10. Security Incident Response

• Immediate notification of potential data breaches

• Comprehensive incident investigation protocol

• Transparent communication about any security events

11. Children's Privacy

• Platform not intended for users under 18

• No intentional data collection from minors

12. Changes to Privacy Policy

• Regular updates to reflect evolving practices

• Users notified of significant changes

• Continued use implies acceptance of updated policy

13. Contact Information

For privacy-related inquiries: support@pentra.ai

Last Updated: 28 March 2025